Escalations Specialist Supervisor at Pinnacle Security
April 2008 – June 2010
Full-time: Escalations Specialist Supervisor
Pinnacle Security: Orem, UT
- Produced Account Creation training manual. This included instructions to use company owned software to create and edit accounts, call etiquette, and avoiding common mistakes.
- Composed e-mails to high risk customers to prevent BBB or General Attorney complaints.
- Trained new hires in the Account Creation department.
No samples are available.